Contact Us
Get in Touch With Customer Care
Have questions about an item, an existing order, or the checkout process? Our customer care team is ready to provide the assistance you need.
Text Message Assistance — Recommended for Faster Service
For the fastest reply, contact us by text message. Our team reviews incoming messages regularly throughout the day and will respond as promptly as possible.
Phone: +1 (424)374-3192
Email Assistance
You may email us at any time, 24 hours a day, seven days a week. We aim to answer every email within one business day.
Email: support@louieknterza.com
Telephone Assistance
Would you rather speak with a member of our team? Call us at +1 (518) 808-1418.
When we are unable to answer immediately, please leave a voicemail that includes your full name and order number. A member of our support team will follow up by phone call or text message as soon as possible.
Help Us Find Your Order Quickly
Providing your order details allows us to locate your purchase and address your request more efficiently. Please include the following information when contacting us:
- The full name entered on the order
- Your order number, such as 042SHOP-1442
- The email address used during checkout